Saturday, May 19, 2018
Taw9eel -missing items from Orders
When I called from my phone it went thru and she asked for a manager in which the guy replies, there's no manager until Sunday, she proceeds to tell him about the missing items and he says she will get a call back which never happened. She called again yesterday morning and has not received her items or money even though she said she would call beladiya.
Has anyone else had this happen? My concern is that there's a lot of people who don't realize they have missing items and maybe their helpers receive the items and never check for missing things which means this company may be ripping off people without them knowing. FYI folks, if you order anything from online make sure you check them out before the guy leaves!!
UPDATE: They finally reimbursed my sister the money for the items they had out of stock but more than three days and several phone calls isn't customer friendly.
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On 2 occasions, I had items missing from my orders. Priced 1KD each. I Didn't call to file a complaint nor for a refund. I felt its wasn't so important.
1 KD to you is not important, now let's say every order has 1 KD missing multiplied by the number of orders they fill per day means they are making profits illegally. You have to look at the big picture not just your 1 KD.Delete