Indoor shopping area across from Friday Market

My hubby was in the mood to buy some plant accessories so he took us to some shops across from Friday Market, I've never really explored the shops, I usually go straight to Friday Market, I discovered a shopping area inside the building housing the small shops full of furniture, plants and all kinds of things for the house. I really love the colorful furniture they have but it's a little expensive so I will have to save up first.

 

There's rugs and a couple of old Kuwaiti shops but they were closed when we went, it seems like Kuwaiti run shops have no set schedule they just open when they feel like it. Oh well, maybe next time we will go after 5 pm, they might be open but no guarantees.

 

It totally reminded me of the swap meet stores we have back in California, definitely a neat little place to visit!

Quality Net vs Fasttelco- Who sucks more?

I would normally head a post with "which one is better" but since I've moved I found at that they both suck equally. I've had Quality Net for the last two years and the speed was so-so depending on the time of day so I thought I might try out Fasttelco as some were saying it was a better provider. My husband called Fasttelco and chose a package, the guy at Fasttelco told him we could only get 2 Mbp because of the wiring in the new place. He thought it was a nice gesture considering he didn't have to tell us that.

He ordered the package and was told someone would come to set it up the next day. The next day came and no one called or arrived so he called the service center, after a loooong waiting period he got in touch with someone who told him he wasn't in the system and got into an argument with him so he didn't want Fasttelco. We thought we would get better service with Quality Net considering we were with them for two years, wrong! After an hour holding online he got an operator, we set up the new address and he went to the head office to pay.

He was told someone would be out the next day, wrong again. We waited all day for someone to come out and after work I called the service number. First call I waited 40 minutes, no answer, second call I waited 30 minutes, no answer, third call 20 minutes, no answer. Really!? In the two years I've had QN I never called customer service, if I had known what crappy customer service they had I would have never renewed but too late because we had already paid for it. My husband had been calling from his mobile which racked up an enormous bill just sitting on hold. I told him it might be better to just go to the head office.

He waited on hold from the time he left his office until he reached QN and no one ever answered the call. I REALLY wanted to go with him to the head office and complain but he left me home. When he asked the guy about the customer service he couldn't give him an answer but promised we would get our service the next day. The next day came and we waited and waited, finally by 7 pm I had internet! I really don't understand how a company's customer service could suck so badly especially when a customer is calling from a mobile phone and being charged by the minute.

I would have liked to try Fasttelco but their customer service and empty promises made me change my mind. I'm not too happy with QN but I already had my internet box and service which is the ONLY reason I stayed with them. Is there a better internet provider out there?

Eid Mubarak

Moving Nightmare

I honestly thought I might be offline for a week max, boy was I wrong. I've been living in the same area of Kuwait since I came from Cali in 2004. Unfortunately the area has gone downhill and I didn't want my children going to government school in the area. The area has been over run with ghetto people and single creepy bachelors who gawk and stare constantly. It isn't a place for families anymore so we moved to the city area. I can see a big difference between the two areas, the old area was not given care like the new area which houses fufu Kuwaiti families.

Instead of huge buses carrying workers I'm surrounded by lambos and Bentley cars which is nice but I still haven't got comfortable with the change. I don't know where anything is and get stressed when leaving home. I do however enjoy the cleanliness and trees that line the streets. There's a huge park that is clean and close to the house.

Now comes the hell of moving, I've learned that when you move from one area to another you have to cancel your old phone number which consists of going to the airport and canceling the old line. Next step is finding the ministry in the new area and requesting a new line, paying the fees and waiting for them to do their job which can take days. After a few days you should check the line and see if it's working, if not an electrician has to be called to the residence to make some changes and activate the line which can take a few days.

After the electrician does his job the ministry has to do something to make it work and then if you're lucky it will work. At work they have blocked 90% of sites so I only had access to email, I couldn't watch my tv shows for three weeks! I just want to thank everyone for the emails and supporting me during this movement, it was really difficult.

The movers also messed up my stuff and I really hate moving. My next post will talk about the internet provider hell I went through trying to get back online, stay tuned.