I posted about the Kuwait Embassy in D.C. a while ago. I had so many problems with getting information from the website and the people who answer the phones were extremely rude and unprofessional.
I visited the site yesterday to help out an employee and I saw some amazing changes with the site. The embassy must have received some money to upgrade the site as every person coming to Kuwait has to have their documents attested which boosts the amount of money coming in.
It's very clear and information is easy to find. I don't know if the people who answer the phones have changed or received customer sevice training but the website is pretty good.
Good job guys!